Job Description

Requisition Number: 8441

Location: 1035 Cambridge Street 

Work Days: 9-5  

Category: Human and Social Services  

Department: SAMHSA Safety Net Approach 

Job Type: Full Time  

Work Shift: Day 

Hours/Week: 40.00 

Union Name: Non Union

Summary:

The Family Support Specialist (FSS), as part of CHA's Children's Health Initiative, brings a key family perspective to clinical teams providing pediatric Integrated care 

Using their lived experience as parent/caregivers for children with mental health needs, as well as their training in collaborative practice, FSSs are able to move easily between the professional perspective and the family’s perspective, building trust and facilitating critical information sharing

The ongoing process of supporting families in their engagement with clinical care, as well as assisting them to access community resources and informal supports, increases the likelihood that children and families will get the individualized care they need 

Other Information:

Lived experience as a parent or caregiver of a child with mental health care needs is required

Direct caregiver/guardian of or for a child with a mental health diagnosis

Cover Letter required 

Ability to represent “family voice” in a variety of settings (on the clinical team, but, also, at a leadership level, upon request) 

Positive interpersonal presence as a team member

Good written and oral communication skills

Familiarity with computers and data entry

Prior experience advocating for families beside their own is preferred but not required

Preferably bi-cultural and bi-lingual, when needed for the population being served

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

 

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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