Job Description

We are seeking a full-time Legal Assistant to join our team at our Sunset Hills location. We are interested in full-time paralegals with experience, new paralegals who recently obtained their certification (or are working toward their certification), and anyone with a demonstrated interest in criminal law, with or without experience. Prior law firm experience is helpful but not required. Experience in customer service, sales, or administrative support is especially helpful. A Paralegal Certificate is NOT required, but a passion for criminal defense and helping people IS. Benefits:

• Technology allowance
• Paid time off (PTO)
• Paid holidays
• Occasional work from home
• Health insurance
• Disability insurance
• Retirement plan with employer match

Responsibilities: As a Legal Assistant, you’ll play a key role in supporting the legal team and ensuring a seamless process for clients. Your responsibilities will be varied and may include intake, client onboarding, document preparation, and case management. Your key responsibilities may include:

• Oversee client onboarding to ensure a smooth and positive experience from initial contact to case initiation.
• Receiving and responding to telephone calls, e-mail messages, text messages, online form submissions, and chatbot engagements
• Managing and utilizing our intake software, which is Lead Docket
• Manage client data entry and document processing with precision and attention to detail.
• Draft client correspondence and create informative materials to keep clients updated on their case progress.
• Coordinate court filings and related documentation, liaising with courts and prosecutors’ offices when necessary.
• Maintain accurate and organized client files to facilitate smooth case management.
• Respond promptly to client inquiries, providing updates and addressing concerns regarding case status.
• Collaborate with team members to streamline internal processes and enhance overall client satisfaction.
• Participate in team meetings and contribute to continuous improvement initiatives.
• Perform other administrative duties as needed to support the firm’s objectives.

Qualifications: The ideal candidate for this role will be an organized, responsible, honest self-starter with a positive attitude who is eager to learn and motivated to achieve the best possible outcomes for clients. Other requirements include:

• A genuine passion for criminal defense and assisting individuals in need.
• Proficiency in written and spoken English.
• Strong organizational skills with a keen eye for detail.
• Excellent communication skills and a collaborative approach to teamwork.
• Ability to manage multiple tasks efficiently and follow up on pending matters.
• Professional demeanor and excellent interpersonal skills.
• Proficiency in technology and familiarity with Microsoft Office Systems.
• Familiarity with legal terminology and processes, especially in criminal law, is a plus.

About Company: Rose Legal Services is a thriving criminal defense and DWI law firm that dedicates its practice exclusively to representing individuals who have been charged, arrested, or investigated for a crime. Our goal is to secure the best outcomes for clients while delivering an exceptional client experience. Above all, we believe in SECOND CHANCES. Our hiring decisions are based on our CORE VALUES: Uncompromising Integrity: Integrity in every action, no Saul Goodman aspirationsCare: Deep concern for clients, their legal matters, our team, and office policiesTeamwork: Prioritizing client and firm interests over personal agendasGrowth Mindset: Continuous improvement, education, and new technologyRelentless Focus on the Client Experience: We want clients to have an outstanding experience working with us

Job Tags

Full time, Casual work, Work at office,

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