Job Description

People & Culture Manager Position Summary: The People & Culture Manager plays a key leadership role at BrightStar Care of Honolulu, responsible for cultivating a supportive, engaged, and high-performing team culture. This role blends strategic HR leadership with hands-on execution to ensure that caregivers, nurses, and office staff feel valued, equipped, and empowered to thrive. The ideal candidate brings a people-first mindset, excellent communication skills, and a passion for coaching and development. Reports To: Operations Manager Location: Honolulu, HI Key Responsibilities Team Culture & Engagement * Conduct employee check-ins and relationship-building touchpoints, with special focus on new hires in their first 90 days. * Coach and support staff in their professional development and performance. * Provide consistent counseling and coaching to address workplace challenges and guide growth. * Design and manage programs for recognition, engagement, and retention. * Lead team appreciation events, in-service trainings, and culture-building initiatives. Recruitment, Hiring & Onboarding * Partner with the recruiter to identify and attract values-aligned talent. * Participate in interviews and support hiring decisions. * Guide onboarding experiences to ensure successful integration and connection. * Represent the agency at career fairs and external recruitment events. Performance Management & Compliance * Maintain employee records, including credentials, evaluations, and documentation. * Advise managers on employee relations, progressive discipline, and performance issues. * Ensure compliance with Hawai‘i labor law, Joint Commission standards, and internal policies. Collaboration & Cross-Team Partnership * Act as a connector between HR and other departments (Clinical, Scheduling, Client Experience). * Support smooth communication, team alignment, and proactive problem-solving across roles. * Help create a consistent, values-aligned employee experience across the organization. Qualifications Education & Experience: * Bachelor’s degree preferred (or equivalent HR experience with high school diploma). * Minimum 1–2 years of HR experience required; recruiting experience a plus. Knowledge, Skills & Abilities: * Deep knowledge of HR best practices, employment law, and documentation standards * High emotional intelligence and excellent verbal/written communication skills * Ability to handle confidential information with discretion * Strong organizational and time-management skills * Collaborative, proactive, and solutions-focused mindset Cultural Expectations & Values Alignment * Practices empathy, direct communication, and accountability * Comfortable giving and receiving feedback * Enjoys building relationships and helping others grow * Committed to equity, trust, and continuous improvement * Embraces structure without sacrificing heart Benefits * Weekly pay, medical insurance, 401(k), PTO BrightStar Care of Honolulu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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